Trust center

Information Security

CyberVadis, as an Ecovadis subsidiary, is committed to provide the highest level of Information Security and to continuously improve in order to protect all stakeholders’ data in an evolving landscape of information security threats.

For this reason, CyberVadis has established an Information Security management system (ISMS) which is certified ISO27001 and which enables us to systematically operate and maintain information security in our business processes and services and to determine and apply the necessary security measures based on our risk assessment. We have a security incident management process in place in order to detect and remediate security incidents in the future. Penetration tests are performed on a regular basis in order to evaluate our IT infrastructure and identify vulnerability and improvement areas.

The ISMS allows us to ensure the availability, integrity, confidentiality, and traceability of information.

Policies and Processes include:

Contractual Privacy Protection
for Customers

The terms and conditions of the CyberVadis assessment platform have been designed to guarantee your data confidentiality. The information you provide is kept confidential and cannot be shared without your approval. Learn more in our terms and conditions

Security Training and Information
security policies

One major pillar for the success of the ISMS is security awareness of all CyberVadis employees. CyberVadis Employees are regularly trained on information security to keep them updated about current issues and best practices by attending a yearly refresher training and taking a test on our practices and policies.

All newly hired employees have to participate in mandatory information security training as part of the induction training. CyberVadis employees must follow the set of information security policies that are regularly reviewed. Employees also go through a regular phishing test to raise cyber awareness.

EU General Data Protection
Regulation

CyberVadis believes that the GDPR is an important step to strengthen and harmonize data protection of EU citizens’ personal data. As a data controller CyberVadis is committed to comply with regulations and to put in place the best practices.

CyberVadis uses the ISO 27001 standard, for which we are certified, as a framework and integrates personal data protection aspects in its management system.

There is no certification available yet to demonstrate GDPR compliance, but we have implemented our data protection practices and confirmed our good practices by a third party audit.

For the data processing performed outside of the EU, we have in place contractual clauses with our entities and CyberVadis is currently registered for the EU-U.S. Privacy Shield.

We always carefully select our providers and we require their acceptance of data protection clauses to be able to work for us. We use the following major processors:

Intercom

Address

55 2nd Street
4th Floor
San Francisco,
CA 94105 USA

Transfer to Non-EEA: Transfer Safeguard

Privacy Shield if transfer to U.S.

Salesforce

Address

2 Henry Adams St,
San Francisco,
CA 94103 USA

Transfer to Non-EEA: Transfer Safeguard

Privacy Shield if transfer to U.S.

Microsoft Azure

Address

Microsoft Campus,
Redmond,
WA 98052 USA

Transfer to Non-EEA: Transfer Safeguard

Privacy Shield if transfer to U.S.

Google

Address

1600 Amphitheatre Parkway
Mountain View,
CA 94043 USA

Transfer to Non-EEA: Transfer Safeguard

Privacy Shield if transfer to U.S.
Data Processing
Amendment to G Suite

Code of conduct and Confidentiality agreements

CyberVadis employees are required to sign a code of conduct and a confidentiality clause as part of their employment contract prior to access to our platform. The clause prohibits any disclosures of confidential information concerning the business of CyberVadis and its customers. The obligations and duties remain valid even after termination.



By subscribing, you agree to share the provided data according to the conditions in the Legal Notice.

 

Want to know more?
Contact us